What is delivered
We supply the agreed Syrve licence and arrange the configuration, training and support described in your quote. This is a digital-service offer, not a sale of physical equipment or a shipment. Available products and technical requirements are confirmed for your restaurant before payment.
Activation time
A new licence is activated within one business day after payment and receipt of the necessary setup information. Activation is not performed at weekends. Required information and the start of your service period must be clear in your order; do not assume submitting an enquiry activates a licence.
Access and setup
Your licensing contact provides activation confirmation and the access or setup instructions through the communication channel agreed with you. Remote configuration and training are arranged for the agreed scope. Keep the confirmation and invoice as your record of what was supplied.
If access is not delivered
Contact Licensing / renewal / cancellation with your order reference if activation has not been confirmed in the agreed time. Technical faults after activation go to the support bot. We investigate missing paid access and agree the remedy; the refund policy applies separately to non-delivery.
Renewals and territory
The offer is for restaurants in Thailand. Continued licence and support require payment for the next period; there is no grace period after paid expiry. Any different territory, equipment supply or extra work must be explicitly included in a separate agreed quote.
These policies describe our quoted service. No payment or purchase is completed on this website. Your individual offer confirms amounts, service scope and the payment arrangements available to you.